4. Terms of Service

Last updated: 2 August 2026

Welcome to Belle Ivy Melbourne.

These Terms of Service apply to your use of belleivymelbourne.com and any purchase made through our website.

By accessing our website or placing an order, you agree to these Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your location or that you have permission from a parent or legal guardian to use this website.

You must not use our products, services or website for any illegal or unauthorised purpose.

Product Information

We do our best to display product descriptions, colours, sizes, images and other product details as accurately as possible.

However, product colours may appear slightly different depending on your device, screen settings and lighting conditions.

We reserve the right to change product descriptions, details, prices and availability at any time without prior notice.

Pricing

All prices are displayed on our website and may change from time to time.

Unless stated otherwise, prices displayed for customers in Australia are shown in Australian dollars.

We reserve the right to correct pricing errors, product information errors or availability errors.

If an order is affected by an obvious pricing, product or listing error, we may contact you to resolve the issue or cancel the affected order and issue a refund.

Orders

When you place an order, you agree that all information you provide is accurate, current and complete.

After placing your order, you will normally receive an order confirmation by email.

An order confirmation does not guarantee that the order has been accepted. We may be unable to accept or fulfil an order because of payment issues, stock availability, incorrect pricing, address problems or suspected fraudulent activity.

Refusal or Cancellation of Orders

We reserve the right to refuse, cancel or limit an order where reasonably necessary.

This may include situations involving:

  • Incorrect or incomplete customer information

  • Payment issues

  • Suspected fraud or unauthorised activity

  • Product availability issues

  • Pricing or listing errors

  • Unusual order activity

  • Delivery restrictions

If we cancel an order after payment has been received, we will issue a refund to the original payment method.

Shipping

Shipping and delivery times are estimates only.

Please review our Shipping Policy for complete information about order-processing times, estimated delivery times, shipping carriers and direct supplier fulfilment.

Some orders may be shipped directly from our suppliers, including suppliers located outside Australia.

Returns and Refunds

Returns, exchanges and refunds are managed in accordance with our Returns and Refund Policy.

Nothing in these Terms of Service excludes, restricts or limits any rights or remedies available to you under the Australian Consumer Law that cannot legally be excluded, restricted or limited.

Payments

We accept the secure payment methods displayed at checkout.

Available payment methods may include credit cards, Apple Pay, Google Pay, Shop Pay and other supported payment services.

By submitting your payment information, you confirm that you are authorised to use the selected payment method and that the information you provide is accurate.

Account Information

You agree to provide current, complete and accurate account, billing, contact and shipping information for all purchases made through our website.

If you create an account, you are responsible for keeping your login details and password secure.

You are also responsible for activity carried out through your account, except where otherwise required by law.

Website Content and Intellectual Property

All content displayed on this website, including text, images, photographs, graphics, logos, product descriptions, designs and website layout, belongs to Belle Ivy Melbourne or its relevant licensors and content providers.

You may not copy, reproduce, distribute, modify, republish or commercially use our content without prior written permission, except where permitted by law.

Prohibited Use

You must not use our website:

  • For unlawful, fraudulent or unauthorised purposes

  • To violate any applicable laws or regulations

  • To infringe our intellectual property rights or the rights of another party

  • To transmit viruses, malware, harmful code or other disruptive material

  • To collect or misuse the personal information of others

  • To interfere with the security, functionality or performance of the website

  • To submit false, misleading or deceptive information

  • To attempt to gain unauthorised access to the website or related systems

We reserve the right to restrict or terminate access to our website where these conditions are breached.

Third-Party Tools and Links

Our website may provide access to third-party tools, platforms, websites or services.

Belle Ivy Melbourne does not control and is not responsible for the availability, security, content, terms or privacy practices of third-party websites or services.

Your use of third-party websites and services is subject to their own terms and policies.

Limitation of Liability

To the maximum extent permitted by law, Belle Ivy Melbourne will not be liable for indirect, incidental, special or consequential loss arising from your use of our website, services or products.

Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right, remedy or liability that cannot be excluded, restricted or modified under the Australian Consumer Law or any other applicable law.

Indemnity

To the extent permitted by law, you agree to indemnify Belle Ivy Melbourne against claims, losses, liabilities, damages or reasonable costs arising from your breach of these Terms of Service, your unlawful use of our website or your violation of another party’s rights.

Severability

If any part of these Terms of Service is found to be unlawful, invalid or unenforceable, that part will be treated as separate from the remaining terms.

The remaining provisions will continue to apply to the fullest extent permitted by law.

Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this page with a revised “Last updated” date.

Your continued use of our website after changes are published means that you accept the updated Terms of Service.

Governing Law

These Terms of Service are governed by the applicable laws of Australia.

Nothing in this section limits any mandatory consumer protections or legal rights available to you under Australian law.

Contact Us

For questions about these Terms of Service, please contact us:

Belle Ivy Melbourne
Country: Australia
Email: support@belleivymelbourne.com
Website: belleivymelbourne.com